When you purchase a personal home spa from Northeast Factory Direct Hot Tubs in Beverly you are also buying the integrity and support that comes with it! The same company that sold you your hot tub stands by you when you need maintenance and repairs.

Northeast Factory Direct Hot Tubs is a full-service company that not only sells personal home spas but also installs them! We offer free standard delivery of any hot tub you buy from us. And that includes all of the standard care hot tub products along with a thorough orientation explaining spa functions and routine maintenance. These personal orientations - offered at your house - help to ensure that you get the most satisfaction and enjoyment possible from your new hot tub.

What's more, our technicians repair all hot tub brands that we sell. You can depend on timely and responsive repair service from Northeast Factory Direct Hot Tubs.

Your Warranty - We Stand By the Quality of Our Hot Tubs!

You'll be glad to know that there are no fees for parts and labor service throughout the duration of your warranty! And you pay just a nominal service fee when we visit your home to drain and refill your spa.

Customer Service You Deserve

At Northeast Factory Direct Hot Tubs, we take our direction from you-our customer. We are here to serve your needs! Unlike other hot tub stores that tend to place pool customers ahead of your needs during warmer times of the year, Northeast Factory Direct Hot Tubs always puts your needs first. Every customer is treated with dignity and respect as their interests are placed above sales considerations!

If fact, our personal and informative sales associates give you their full attention with answers to all your questions. We train our associates to help you find that perfect hot tub that suits both your practical and budgetary needs. That's what we mean by the customer service that you deserve at Northeast Factory Direct Hot Tubs!

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